How Often Are Googke Reviews Updated

Are 1 or more of your customers' reviews not showing up on Google? In that location are a variety of reasons why this might be happening. Permit'due south talk near some of the possibilities and what you can do to fix the problem.

Before we troubleshoot to decide possible reasons why your review is not showing up, listen to this audio guide to discover how your business can climb the ranks and get more visibility on Google! In this 20-minute audio guide, larn everything you demand to know about reviews, SEO, review collection strategies, and means for encouraging customers who had a negative experience with an edit. In this free audio guide, you'll have a clearer agreement of five like shooting fish in a barrel tactics that will help ensure customer satisfaction as well as increase the likelihood of collecting positive feedback from clients and so they're incentivized plenty to exit good reviews when prompted past businesses like yourself. Let's dive correct in!

Watch free webinars on how to get more google reviews?

Possible bug with Google

It'southward possible that your reviews might not be showing up considering of Google staffing shortages.

COVID-xix pandemic staff shortages

Due to staff shortages from the COVID-19 pandemic, Google was not supporting reviews and other Google My Business features for a couple of months. Even so, that doesn't mean that Google reviews that your customers posted during this time are gone forever. All the Google reviews that customers accept submitted during this time will be posted on your Google My Business account when Google has the capability to practise so.

On Apr eight, Google brought back the power for businesses to respond to reviews, which had previously been removed due to the pandemic.

As of June 3rd, 2020, Google has confirmed that user reviews, user photos, review replies, and Q&A are now available in all countries.

Possible issues with your Google My Business organisation listing

Information technology's possible that in that location may be problems with your Google My Concern listing that's preventing your reviews from showing up.

Inaccurate Listing Information

Incorrect listing data tin not only hurt your SEO, but information technology can too reduce the number of reviews that your business gets from customers. Luckily, there'due south an easy fix, but editing the information in your Google My Business organisation profile.

Here'southward how y'all can refresh your Google My Business organization listing.

Go to the "Info" department in your GMB profile.
Click on the icon adjacent to your listing address.
This pop-upwards icon should come up. Wiggle the map icon, but make sure that information technology settles in the correct location.
When you lot're done, hit "Apply".

Indistinguishable Concern Listings

Check to see if there are indistinguishable Google My Business listings for your business. In this instance, it'due south possible that a customer posted a review on the duplicate listing.

If information technology turns out that this was the issue, make sure that the duplicate business listing is deleted immediately. Not only will it crusade you to lose reviews, but information technology will also only confuse your customers. Here'southward how Google recommends you report and delete your duplicate listings.

Inactive listings

Have yous been off of your Google My Business profile for a while? In that location's a hazard that Google might have unverified your business organization listing. Google has said that it would unverify businesses that were inactive on Google My Business for more than 6 months.

It's of import that you regain your verification, not just to collect reviews, simply besides and so that you can edit your Google My Business organisation listing and respond to Google reviews. Contact Google support to reverify your business.

Possible issues with the review

If the issue is not with your Google My Business organisation list, chances are that there is an issue with the review itself. If a review violates Google's policies, information technology will exist removed. Let's run through some of the mutual reasons why a Google review might get removed.

Reviews from electric current or former employees

Remember, Google reviews are meant to correspond the genuine experiences of your customers. If a review comes from a current or old employee, it will exist deleted since they come from a biased point of view.

Reviews with links and URLs

Google does not let reviewers to post reviews with links and URLs to other websites.

You've been paying for/ incentivizing reviews

Under no circumstances should you be buying Google reviews. If you've been paying for or incentivizing reviews, you will take your reviews deleted. Even worse, Google will penalize your business in search rankings.

Profanity in Google review

Google does non allow reviews with profane linguistic communication. Reviews that accept this kind of language will be deleted.

User deleted review

It's as well possible that for whatever reason, the client decided to delete their own Google review. The best way of finding this out is by contacting the customer directly and asking them.

How long does it take for a review to show up on Google?

When Google reviews are posted, they may accept some fourth dimension to show up. While you might come across these reviews most instantly, there are reports of business owners needing to expect 2-7 business organisation days to actually see these reviews appear online.

If y'all don't have many Google reviews right now, it should not affect how long it takes for your reviews to show up. You'll discover some blogs saying that you lot need at to the lowest degree 5 reviews for your reviews and overall star rating to show upward on Google search. While this may accept been true in the past, you will frequently see Google My Business listings with less than v reviews. Your reviews should show even if you lot take i-2.

Apply disappeared reviews as an opportunity

When your Google reviews disappear, don't stress out too hard. Instead, let it motivate y'all to collect more social proof from your customers.

So how can you collect more Google reviews? Transport review requests to your customers via text and electronic mail with a custom short link to your Google My Business organisation profile. Chances are that your customers volition be happy to give you more feedback.

Start managing your Google reviews with Birdeye

Birdeye's customer feel software is used by eighty,000 businesses to collect feedback on sites similar Google and Facebook. Find out why G2 has named Birdeye the #1 software in online reputation direction.